Last updated: September 1, 2023

Please see our Privacy Snapshot for a high-level overview of our privacy practices.

This Privacy Policy outlines how TOOEASY, Inc (“TOOEASY”, “we”, “us”) your personal information through our website, our mobile applications, our interactions with you through other modes of communication (such as SMS or instant messaging), and any other sites or services that link to this Privacy Policy (collectively, the “Services”).

Our General Approach

Conversational artificial intelligence is at the technological frontier. We believe that this emerging technology will fundamentally change the way that we engage with and think about computers in our everyday lives. Ultimately, our goal is to use AI to build safe, smart, kind, and engaging conversational partners.

Our Privacy Policy reflects our belief that achieving this goal and making the technology truly useful for all will require a deep understanding of how our users talk and collaborate with AIs. As users interact with our AIs, we learn a lot about how to make AI better and more useful to you.

Users deserve transparency regarding how that process works, particularly when it comes to their data. This Policy is one part of that transparency. It documents what data we collect, how we keep it secure, and describes how we use that data to improve our Services for everyone. Here are the top level points:

• When you use Umbrella, we collect data including your name, phone number, and IP address. We use this data to run Umbrella, inform improvements to the platform, keep you safe, and comply with all applicable laws.
• Keeping your conversations with Umbrella private and safe is our top priority, and we will never sell or share your data for advertising or marketing purposes. We have strict internal controls over the use of and access to user data.
• You agree to follow our Acceptable Use policy. When you talk to Umbrella, you should not try to get it to talk about harmful, abusive, or illegal topics. You also should not attempt to evade our security measures or learn about the models, algorithms, prompts, or source code of Umbrella. If our automated systems detect this activity, you may be suspended.
• You are not permitted to use Umbrella if you are under the age of 14.
• Umbrella may make up facts, events, or advice. You should never rely on anything it tells you without double-checking the facts yourself or, if appropriate, talking to a professional.

Information We Collect

Information you provide to us

• Contact and account information, such as your first and last name, email address, and your phone number.
• Content and metadata of any messages that you send using the Services or to TOOEASY directly.
• Communications that we exchange with you, including when you respond to our surveys or contact us with questions, feedback or otherwise.
• Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Automatic data collection. We and our service providers may automatically log and combine information about you, your computer or mobile device, and your interaction over time with the Services, online resources and our communications, such as: